2.9% + 29¢
Unlike most processors, we charge a fixed unlimited rate of 2.9% plus 29 cents for all Visa, Mastercard and Discover cards. We do not adjust rates due to payment size, volume, frequency, in-person point-of-sale or high end rewards cards.
3.5% + 30¢
We charge a fixed unlimited rate of 3.5% plus 30 cents for all American Express cards. We do not adjust rates due to payment size, volume, frequency, in-person point-of-sale or high end rewards cards.
We give you a complimentary withdrawal or money transfer per month. After that, you pay the banking fee 99 cents per additional transfer and up to $20
for transfers above $5000.
Every data point you collect (donors, emails, transactions, etc) is yours to view in real time, 24 hours a day. We give you a complimentary report download for any data file you wish, every month. After that, you pay the data fee of 99 cents per additional report downloaded.
Sometimes your donors need refunds and we understand that. That’s why you can issue a refund at any time. To avoid bank fees, you much issue a refund before the batch transfer at 7Pm EST each day. After that time, you will be be charged the transaction fee.
To avoid the chance of a chargeback, we built in Refunds into your account. Unfortunately, some donors forget that they gave you a donation and contact their card issuer instead asking for a chargeback. In this case, you will be charged the penalty fee of $15. Sorry.