This Privacy policy reflects how Givebox, Inc. and Givebox Technology Foundation ("Givebox" or "we") provides its payment services (the "Services") through third party websites ("Platforms"), such as marketplaces, business tools providers, and crowdfunding sites. Platforms provide Givebox's Services to their end users ("Users" or "you") by integrating with Givebox's application programming interface ("API"), which also enables the Platform to provide User information to Givebox and receive information from Givebox. This Privacy Policy addresses how Givebox handles all User information, including User information provided by you, User information provided by the Platform, and User information obtained by Givebox from third parties. Givebox's Privacy Policy describes the ways we collect, use, and share User information. We may amend this Privacy Policy at any time by posting a revised version at this link. The revised version will be effective at the time we post it, unless we provide additional notice or an opportunity to "opt-in" because changes are material or retroactive.
By using the Services, you are accepting the practices described in this Privacy Policy. By using a Platform that has integrated with Givebox's API, you are also accepting the practices described in the Platform's Privacy Policy, which you should review carefully. Any information you enter on the Platform's website or application, or on Givebox pages, fields, or resources that are integrated with the Platform's website or application, may be shared with the owner of the Platform website or application, subject to the requirements of the Payment Card Industry Data Security Standard (PCI-DSS) and applicable law. Givebox is not responsible for the content or information practices of Platforms.
Givebox collects three types of information: information that Users intentionally provide to Givebox or the Platform, information about Users that third parties provide to Givebox or the Platform to augment or verify that information, and information automatically provided by Users as they interact with the Givebox or Platform website. Information that can be used to identify, contact, or locate a User is "personally identifiable information." Automatically provided information that uniquely identifies a device or browser is not personally identifiable information, unless it is linked to a particular User.
Users either accept payments as "Merchants" or make payments as "Payers." A Merchant must provide the Merchant's name, email address, a self-selected password, street address, telephone number, tax identification number, merchant category code, date of birth (if a natural person), and bank account information. A Merchant may provide additional information, such as a link to its website or social media account, in order to accelerate account activation and qualify for faster disbursement of funds.
A Payer who is paying with a credit or debit card must provide the Payer's name, card number, expiration date, CVV code, country, and zip code. A Payer who is paying by ACH or EFT must provide the Payer's name and bank account information.
Merchants or Payers may voluntarily provide additional information to Givebox or the Platform, for example, when seeking customer support or in response to surveys or other inquiries.
Givebox or the Platform may obtain information about Users from third parties, such as identity verification services, credit reporting services, and social networks such as Facebook or LinkedIn. The Platform may provide Givebox with additional information, such as the User's transactional history on the Platform.
Givebox or the Platform may automatically record certain information about or related to your use of the Services and the Platform that is made available through your computer. Three such technologies are described below./p>
Givebox does not currently respond to web browser "Do Not Track" signals or other mechanisms that provide a method to opt out of the collection of personally identifiable information across the networks of websites and online services in which we participate. If we do so in the future, we will describe how we do so in this Privacy policy. Platforms may collect personally identifiable information about a User's online activities from you or from the Givebox Services. Please refer to the Platform's Privacy policy for information regarding its own "Do Not Track" policy.
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We collect and store certain information about you. This information may be provided directly by you, a platform partner, or Givebox may collect it based on your use of the website.
Givebox uses User information primarily in order to develop, operate, support, maintain, enhance and provide the Services. Givebox uses User information to process payment transactions; to provide receipts and reports; to resolve disputes, collect fees, and troubleshoot problems; to customize, measure, and improve the Services; and to enforce our agreements with Platforms and our Terms of Service and Merchant Agreement with Users.
Givebox also uses User information to detect and prevent fraud and other potentially illegal activities. Givebox may combine User information with information from other sources using proprietary algorithms to calculate a measure of the risk that a particular User or transaction is fraudulent ("Risk Score").
Givebox uses User information for our administrative and operational purposes. Givebox or the Platform may notify you of changes in the Services, or may solicit your feedback, or may conduct market research, or may send you promotional materials. To unsubscribe from promotional emails, click the "unsubscribe" link in the email.
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Givebox uses information collected about you in order to meet legal obligations and provide a better service.
Givebox may share User information with third-party service providers who help with certain parts of our business operations including settlement, security, validation of user credentials, secure data storage, marketing, customer service, and other services. Givebox requires that these service providers use personally identifiable User information only in connection with the services they perform for Givebox. In particular, the Services integrate ACH authorization services.
Givebox also may share non-personally identifiable User information with third parties that help us better understand how Users use our Service or help us detect and prevent fraud and other unauthorized or suspicious activity. These third parties may use cookies and other technologies to collect non-personally identifiable information about Users and combine it with similar information collected from others. They may use this information to help Givebox to better understand our Users, and to help their other customers better understand their users.
A Givebox Risk Score is not personally identifiable information, and Givebox may share it (and other similar information generated by Givebox) with Platforms or other third parties. Givebox claims ownership of Risk Scores and similar analytical results that we generate using User information, whether alone or in combination with other information. Givebox may use, disclose, or sell Risk Scores in Givebox's sole discretion.
Givebox may share User information in the event of a merger, acquisition, debt financing, sale of all or a portion of our assets, or similar transaction, or in the event of insolvency, bankruptcy or receivership in which User information is transferred to one or more third parties as one of our business assets. Should such an event occur, Givebox will endeavor to assure that the acquirer, successor, or assignee (as the case may be) follows this Privacy policy with respect to User information. If User information could be used contrary to this Privacy policy, Users will receive prior notice as well as the opportunity to opt out.
Givebox may share User information with law enforcement, government officials, or other third parties in the event of a subpoena, court order or similar legal procedure, or when Givebox believes in good faith that the disclosure of User information is necessary or advisable to report suspected illegal activity, or to protect Givebox's property or legal rights (including, but not limited to, enforcement of Givebox's Terms of Service, Merchant Agreement, and other agreements) or the property or rights of others, or otherwise to help protect the safety or security of the Services.
Except as expressly disclosed in this Privacy policy, Givebox will not sell or disclose User information to third parties. Givebox will not sell, rent, share, or trade personally identifiable information to third parties (other than the Platform through which Givebox collected such information) for their promotional purposes. Givebox may disclose aggregated or other types of non-personally identifiable information to third parties for various purposes.
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We will share personally identifiable information with third parties only to best provide Givebox's services and in special situations, such as legal investigations and merger. We may also share non-identifiable information with third parties that help us prevent fraud and analyze website activity.
Givebox has implemented physical, technical, and procedural safeguards to protect User information from unauthorized access, disclosure, alteration, or destruction. Givebox uses computer safeguards such as firewalls and data encryption, and authorizes access to personally identifiable information only for those employees, contractors, and agents who require it to fulfill their job responsibilities.
Givebox takes additional care to protect User information, such as credit card or bank account numbers, if disclosure of the particular type of User information could cause direct financial loss. Givebox encrypts such information and transmits it under Secure Socket Layer (SSL).
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Givebox has taken a number of steps in order to become an extremely secure service.
Givebox stores and processes User information on dedicated servers located in secure data centers that may be located within the United States or in other jurisdictions. If you use the Services from the European Economic Area or other regions of the world with laws governing data collection and use that differ from laws of the United States, then you understand and consent to the transfer of your User information to the United States or other jurisdictions for the uses identified above in accordance with this Privacy policy. You acknowledge and agree that the privacy and data security laws in place in the United States or other jurisdictions may be different from the privacy and data security laws in force in the country in which you reside. By voluntarily providing User information, you hereby agree that you are consenting to our collection, use, storage, and disclosure of such User information in accordance with this Privacy policy. In relation to transfers of User information from Givebox Payments Ltd. (in the UK) to Givebox, Inc. (in the United States), Givebox has put in place measures, including standard model clauses, to ensure an adequate level of protection for the rights and freedoms of individuals in relation to the processing of their personal data, as required by European data protection laws.
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It's easy to change your user information.
The Services are not intended for children. We ask that minors (persons under the age of 18) do not submit any personal information to us or use the Services.
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You may only use Givebox if you are 18 years old or older.
If you have questions or concerns regarding this policy, you may email us at [email protected].
You can also write to us at:
Givebox
Privacy Policy
1730 East Holly Ave.
El Segundo, CA 90245
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You can reach us through email or postal mail regarding the Privacy policy.